Refunds & Returns

Refund and Return

Thank you for choosing Tribooti. We strive to ensure your satisfaction with every purchase. Our Refund and Return Policy is designed to provide clarity and transparency regarding the process for returning items and receiving refunds.

1. Eligibility for Returns: We accept returns only for products that are damaged or defective upon delivery. Items must be unused and in their original packaging.

2. Return Timeframe: Please inform us of any damages within 24 hours of receiving your order to be eligible for a return.

3. Return Process: To initiate a return, please contact our customer support team at tribootistore@gmail.com, attaching clear images of the damaged product. Once your return request is approved, we will provide you with a return authorization number and guide you through the return process.

4. Refund Process: Refunds will be processed within 5-6 business days after we receive and inspect the returned product. The refund will be issued to the original payment method used for the purchase.

5. Exclusions: Returns are only accepted for products in the specified damaged condition. We do not accept returns for reasons other than product defects or damages.

6. Return Shipping: Tribooti will cover the return shipping costs for damaged or defective products. Please follow our return instructions for a hassle-free process. We will provide you with a prepaid shipping label for your convenience.

7. Contact Us: If you have any questions or concerns regarding our refund and return policy, please reach out to our customer support team at tribootistore@gmail.com Our dedicated team is here to assist you and ensure your satisfaction with your purchase.

By making a purchase on Tribooti, you agree to the terms outlined in this Refund and Return Policy.

Thank you for your continued support.